The refund policy
Definitions and key terms
To help make things as clear as possible in this one refund and cancellation policy, whenever referenced to any of these terms, they are strictly defined how:
- Company: When this policy mentions 'Company', "we", "us" or "we", refers to Vectly Ltd., which is responsible for the information of the user under this Returns Policy e refunds.
- Customer: refers to the company, organization or to the person who signs up to use the Company Service for manage relationships with its consumers or users of the service.
- Device: Any internet connected device such as phone, tablet, computer or any other device that can be used to visit Vectly and use i Services.
- Service: refers to the service provided by Vectly as described in the relevant terms (if available) and on this platform.
- Website: www.vectly.co's website, which you can access via this url: www.vectly.co
- You: A person or entity registered with Vectly for use the Services.
We value our customers, and we want to make sure you have
a rewarding experience while exploring, the
evaluation and purchase of our plans.
As with any shopping experience, there are terms and conditions conditions that apply to transactions on Vectly. We will be as brief as our lawyers allow.
We at Vectly are committed to serving our customers with the best policy. Every single usage plan you choose comes thoroughly inspected, checked for defects and made with the utmost care, in order to guarantee the maximum quality of service.
Please note that we do not issue refunds for payments unless your account is canceled before the payment is deducted from your card. Please also note that we issue refunds up to 30 days from the date the payment was made.
If you think you are elibigle for a refund, we invite you to use the contact form available on the website.
Cancellation of the monthly subscription
Vectly allows you to cancel your monthly subscription any time using the dedicated cancellation form available on the site or by contacting our customer service team usign the website contact form.
After you cancel your subscription, you will be able to continue using the service untill the end of the paid period.
By using our website, registering for an account or making a purchase, you agree to our return policy and refund and agree to its terms.
Changes to our return and refund policy
Should we update, change or make changes to this
document so that it accurately reflects our service and
our policies. Unless otherwise required by law, such
changes will be prominently posted here. So if
you continue to use the Service, you will be bound by the Policy
updated return and refund.
If you do not wish to accept this or any updated return and refund policy, you can delete your account using the cancellation form of the account available on the site.
Don't hesitate to contact us if you have any questions.
- By e-mail: email@example.com
- Using the contact page